Question 1

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"How many servings are in a tub and what sizes does Instant Mass Heavyweight come in?"}]}]}

Accepted Answer

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"Each 300g serving provides approximately 18 servings from the 5.4kg tub. Instant Mass Heavyweight is also available in a 2kg tub providing approximately 6 serving, a practical option for those trying the product for the first time before committing to the larger size."}]}]}

Question 2

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"Is Instant Mass Heavyweight good for gaining weight?"}]}]}

Accepted Answer

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"Instant Mass® Heavyweight is designed specifically to help increase calorie and protein intake, making it suitable for people who want to gain weight. To gain body weight, you need to consistently consume more calories than your body uses; Instant Mass® Heavyweight can make achieving a calorie surplus more convenient."}]}]}

Question 3

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"Is Instant Mass Heavyweight good for building muscle?"}]}]}

Accepted Answer

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"Instant Mass® Heavyweight can complement a muscle-building diet by providing 60g of protein and a high calorie intake per serving. Protein contributes to the growth and maintenance of muscle mass, while resistance training and an appropriate overall diet remain important parts of a muscle-building programme."}]}]}

Question 4

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"How do I mix Reflex Nutrition Instant Mass Heavyweight?"}]}]}

Accepted Answer

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"Mix 300g with 700ml of water in a shaker cup or blender and mix until smooth. For precise measurements, using weighing scales is recommended as the scoops measure in millilitres rather than grams. The shake can also be mixed with skimmed milk to increase the calorie and protein content further, depending on your individual goals."}]}]}

Question 5

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"What is Reflex Nutrition Instant Mass Heavyweight?"}]}]}

Accepted Answer

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"Reflex Nutrition Instant Mass Heavyweight is a premium mass gainer shake designed specifically for hard gainers and athletes who train intensely but struggle to consume enough calories and protein through food alone. Each serving provides a high amount of protein, carbohydrates, and calories. "}]}]}

Question 6

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"What are the signs of lacking zinc?"}]}]}

Accepted Answer

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"Common signs of a zinc deficiency include frequent infections, slow wound healing, and a reduced sense of taste or smell. Consult a doctor if you experience any of the symptoms and want to find out whether a Zinc supplement would be the right choice for you.  "}]}]}

Question 7

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"What foods are high in zinc?"}]}]}

Accepted Answer

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"Oysters have the highest amount of zinc per serving of any food, but many other animal and plant sources also provide this essential mineral. Red meat, crab and lobster, poultry and dairy and eggs offer moderate amounts. "}]}]}

Question 8

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"Can this product be taken alongside other supplements?"}]}]}

Accepted Answer

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"As with all supplementation, please consult your doctor before commencing use of this product. This product is not to be used by persons with a pre-existing medical condition, or those taking medication. This product is not intended for use by persons under the age of 18.

"}]}]}

Question 9

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"Can I take this product on an empty stomach? "}]}]}

Accepted Answer

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"This product is a dietary supplement and should be used in conjunction with food as part of a healthy balanced diet.

"}]}]}

Question 10

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"Can I return my order if I change my mind?"}]}]}

Accepted Answer

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"Yes, you have the right to cancel your order within 14 days from the date you receive your items, without needing to give a reason. "}]}]}

Question 11

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"How long do I have to return an item?"}]}]}

Accepted Answer

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"You have 14 days from the date of delivery to cancel your order under your cooling-off period rights. This allows you to change your mind about your purchase and return the item, provided it is unused and in its original, resellable condition."}]}]}

Question 12

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"How do I start a return or request a refund?"}]}]}

Accepted Answer

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"To arrange a return or refund, please contact our Customer Service team via email on info@reflexnutrition.com  or call 01273 303817 with your order number and delivery address, and we will guide you through the next steps."}]}]}

Question 13

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"Do I have to pay for return shipping?"}]}]}

Accepted Answer

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"Yes, return shipping is your responsibility to arrange and pay for."}]},{"type":"paragraph","children":[{"type":"text","value":"
If a delivery fails or you don't collect your parcel and it comes back to us, additional charges may apply."}]}]}

Question 14

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"How long does it take to receive a refund?"}]}]}

Accepted Answer

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"Refunds go back to your original payment method once we've received and processed your return. Timings vary by payment provider; your bank or card issuer will confirm the exact date."}]}]}

Question 15

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"What should I do if my order is damaged, faulty, or incorrect?"}]}]}

Accepted Answer

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"If there is an issue with your order, please contact our Customer Service team via email info@reflexnutrition.com or call 01273 303817 with your order number and delivery address as soon as possible so we can investigate and resolve the issue."}]}]}

Question 16

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"What condition do items need to be in to be returned?"}]}]}

Accepted Answer

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"Items must be unused and in their original, resellable condition, exactly as you received them. Pack them securely in appropriate packaging to protect them in transit."}]},{"type":"paragraph","children":[{"type":"text","value":"
We can't accept returns that arrive damaged due to poor packaging.
"}]}]}

Question 17

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"Are there any items that can't be returned?"}]}]}

Accepted Answer

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"We are unable to accept returns for certain items where it would not be suitable for resale, such as products that have been opened, used, or are not in a resellable condition."}]}]}

Question 18

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"What if I've lost my receipt or order confirmation?"}]}]}

Accepted Answer

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"If you no longer have your receipt or order confirmation, please contact our Customer Service team via email info@reflexnutrition.com or call 01273 303817 with as much information as possible (such as your name, email address, or delivery postcode), and we will do our best to locate your order."}]}]}

Question 19

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"When will I receive my replacement or exchange?"}]}]}

Accepted Answer

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"Replacements or exchanges will be processed once your returned item has been received and inspected. Delivery times for replacements will follow standard shipping timeframes."}]}]}

Question 20

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"Can I return an item bought on sale or with a discount code?"}]}]}

Accepted Answer

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"Yes, items purchased using a discount code or as part of a promotion can still be returned, provided they meet the returns criteria. This means items must be unused and in their original, resellable condition, exactly as you received them. Pack them securely in appropriate packaging to protect them in transit."}]}]}

Question 21

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"Can it be mixed with water?"}]}]}

Accepted Answer

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":" The Muscle Bomb Pre Workout is specifically designed to be mixed with water. The product description highlights "easy mixability and no clumps" for a smooth, convenient preparation.

"}]}]}

Question 22

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"Does it contain Amino Acids?"}]}]}

Accepted Answer

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"The Muscle Bomb Pre Workout contains several amino acids:"}]},{"type":"paragraph","children":[{"type":"text","value":"•"},{"type":"text","value":"L-Tyrosine","bold":true},{"type":"text","value":" - Supports focus and mental performance"}]},{"type":"paragraph","children":[{"type":"text","value":"•"},{"type":"text","value":"L-Taurine","bold":true},{"type":"text","value":" - Helps with muscle function and endurance "}]},{"type":"paragraph","children":[{"type":"text","value":"•"},{"type":"text","value":"Beta-Alanine (2.5g)","bold":true},{"type":"text","value":" - Delays muscle fatigue by buffering lactic acid "}]},{"type":"paragraph","children":[{"type":"text","value":"•"},{"type":"text","value":"Citrulline (6g active from 9g Citrulline Malate)","bold":true},{"type":"text","value":" - Boosts nitric oxide production for improved blood flow and muscle pumps

"}]}]}

Question 23

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"What are the benefits of The Muscle Bomb®?"}]}]}

Accepted Answer

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"The Muscle Bomb® is formulated to support energy, focus and training intensity. Caffeine contributes to increased alertness and improved concentration, while vitamins B6 and B12 contribute to the reduction of tiredness and fatigue.

The formula also contains ingredients commonly used in pre-workout products, including citrulline malate, beta-alanine, taurine and L-tyrosine."}]}]}

Question 24

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"What is The Muscle Bomb®?"}]}]}

Accepted Answer

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"The Muscle Bomb® is a high-caffeine pre-workout supplement designed to support energy, alertness, focus and high-intensity training. It combines caffeine with citrulline malate, beta-alanine, betaine, taurine, L-tyrosine, electrolytes and vitamins B6 and B12."}]}]}

Question 25

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"What flavours does it come in?"}]}]}

Accepted Answer

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"Blue Raspberry, Lemon Sherbet, Twizzle Lolly and Sour Apple"}]}]}

Question 26

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"What happens if I’m not home when my delivery arrives?"}]}]}

Accepted Answer

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"Our courier does not require a signature and will take a photo as proof of delivery. If no “safe place” or alternative delivery option has been selected, your parcel will be returned to the depot and reattempted the next working day. If the parcel is not redelivered or collected within 5 days, it will be returned to us and a charge may apply."}]}]}

Question 27

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"What should I do if my order arrives damaged or incorrect?"}]}]}

Accepted Answer

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"If your order arrives damaged or incorrect, please contact our Customer Service team as soon as possible with your order number, delivery address, and photos of the issue, so we can resolve this quickly."}]}]}

Question 28

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"What should I do if my package is lost?"}]}]}

Accepted Answer

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"If you believe your parcel is lost, please contact our Customer Service team with your order number and delivery address so we can investigate this with the courier."}]}]}

Question 29

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"What should I do if my order hasn’t arrived?"}]}]}

Accepted Answer

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"If your order has not arrived within the expected timeframe, please check your tracking information first. If you still need help, please contact our Customer Service team quoting your order number and delivery address, and we will be happy to assist."}]}]}

Question 30

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"Can I change my delivery address after placing an order?"}]}]}

Accepted Answer

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"Once your order has been dispatched, it is not usually possible to change the delivery address. However, you may be able to update delivery preferences directly with the courier using your tracking details."}]}]}

Question 31

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"Where can I find my tracking number?"}]}]}

Accepted Answer

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"Once your order has been dispatched, you will receive an email from the courier with your tracking details and delivery updates."}]}]}

Question 32

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"When will my order arrive?"}]}]}

Accepted Answer

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"Standard delivery typically takes 3–5 working days. Next working day delivery is available on eligible orders placed before 1pm Monday to Thursday."}]}]}

Question 33

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"Do you ship internationally?"}]}]}

Accepted Answer

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"We currently deliver within the UK, including Jersey, Guernsey, and the Isle of Man. Please note, we are unable to deliver to P.O. boxes or shipping agent addresses."}]}]}

Question 34

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"Do you offer free shipping?"}]}]}

Accepted Answer

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"Yes, we offer free standard delivery on UK mainland orders over £50."}]}]}

Question 35

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"How much does shipping cost?"}]}]}

Accepted Answer

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"Standard UK mainland delivery is £4 for orders under £50, and free for orders £50 and over. Next working day UK mainland delivery is available for £6."}]}]}

Question 36

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"What does Zinc contribute? "}]}]}

Accepted Answer

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"Zinc is an essential trace mineral that supports immune function, wound healing, cell growth, and protein synthesis in the body."}]}]}

Bulk up Bundle

High calorie

Promotes muscle growth

Manufactured in the UK

Single

Made for you

Built for real progress

Everything you need. Nothing you don't.

QUALITY YOU CAN RELY ON

What's inside

Bulk up Bundle

Instant Mass® Heavyweight

Product Information

Anything else?

Recommended Usage

Ingredients

Zinc Matrix

Product Information

Anything else?

Recommended Usage

Ingredients

The Muscle Bomb®

UNDER THE SURFACE

Frequently Asked Questions

How many servings are in a tub and what sizes does Instant Mass Heavyweight come in?

Is Instant Mass Heavyweight good for gaining weight?

Is Instant Mass Heavyweight good for building muscle?

How do I mix Reflex Nutrition Instant Mass Heavyweight?

What is Reflex Nutrition Instant Mass Heavyweight?

What are the signs of lacking zinc?

What foods are high in zinc?

Can this product be taken alongside other supplements?

Can I take this product on an empty stomach?

Can I return my order if I change my mind?

How long do I have to return an item?

How do I start a return or request a refund?

Do I have to pay for return shipping?

How long does it take to receive a refund?

What should I do if my order is damaged, faulty, or incorrect?

What condition do items need to be in to be returned?

Are there any items that can't be returned?

What if I've lost my receipt or order confirmation?

When will I receive my replacement or exchange?

Can I return an item bought on sale or with a discount code?

Can it be mixed with water?

Does it contain Amino Acids?

What are the benefits of The Muscle Bomb®?

What is The Muscle Bomb®?

What flavours does it come in?

What happens if I’m not home when my delivery arrives?

What should I do if my order arrives damaged or incorrect?

What should I do if my package is lost?

What should I do if my order hasn’t arrived?

Can I change my delivery address after placing an order?

Where can I find my tracking number?

When will my order arrive?

Do you ship internationally?

Do you offer free shipping?

How much does shipping cost?

What does Zinc contribute?

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